Privacy Policy

Yantio Systems SARL is the data controller responsible for personal information collected through this website. Our registered office is at Villa 330, Synacass-ci 2, Cocody, Abidjan, Côte d'Ivoire, and you can reach us at contact@yantiosystems.com.

As a company established in Côte d'Ivoire, we process personal data in accordance with Law No. 2013-450 of 19 June 2013 on the protection of personal data, under the supervision of the Autorité de Régulation des Télécommunications/TIC de Côte d'Ivoire (ARTCI).

Information you give us: when you fill in our contact form, send us an email, or use the chat feature, we collect the details you provide — typically your name, email address, and the contents of your message.

Information collected automatically: like most websites, our hosting platform automatically records limited technical data such as your IP address, browser type, and the pages you visit, in server logs used to operate and secure the site.

Where data protection law requires a legal basis for using your personal information, we rely on the following: your consent; our legitimate interests in responding to your enquiries and operating and securing the website; taking steps at your request before entering into an agreement; and compliance with our legal obligations. Where we rely on consent, you may withdraw it at any time.

We use your information to respond to your enquiries, provide the chat feature, operate and secure the website, and comply with our legal obligations. We do not sell or share your personal information as those terms are defined under applicable law.

This website does not use advertising or analytics cookies, and we do not track you across other websites. Our hosting platform may set strictly necessary cookies that are required for the site to function and remain secure.

Because we do not track visitors across sites, a browser 'Do-Not-Track' signal does not change what we do. We will update this section if our practices change.

We share personal information only with trusted service providers who help us run this website, and only as needed for them to provide their service:

Vercel (website hosting and server logs); Resend (delivery of contact-form messages to our inbox); Groq (processing of chat messages to generate AI responses); and Zoho (our business email). We may also disclose information where required by law. We do not sell your personal information.

We are based in Côte d'Ivoire and use service providers located in other countries, including the United States and the European Union. As a result, your information may be transferred to and processed outside your own country.

Where we transfer personal information out of the EU, EEA, or United Kingdom, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses or transfers to countries recognised as providing adequate protection. You may contact us for more information about these safeguards.

We keep your personal information only for as long as necessary to respond to your enquiry and to meet any legal, accounting, or reporting requirements, after which it is deleted or anonymised.

We use appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

If a personal data breach occurs that is likely to affect your rights, we will notify the relevant supervisory or regulatory authority and, where required by law, the individuals affected, within the timeframes set by applicable law.

Wherever you are, you may ask us to access, correct, or delete the personal information you have given us, and to stop or limit certain uses. To exercise any right, contact us at contact@yantiosystems.com. We will not discriminate against you for doing so and will respond within the time your local law requires.

If you are in the EU, EEA, or United Kingdom, you also have the rights to restriction, portability, and objection, the right to withdraw consent, and the right to lodge a complaint with your local data protection supervisory authority.

If you are in California, you have the right to know, delete, and correct your personal information and to opt out of its sale or sharing; we do not sell or share personal information.

If you are in Australia or New Zealand, you may access and correct your information and complain to the Office of the Australian Information Commissioner (OAIC) or the New Zealand Privacy Commissioner respectively. If you are elsewhere, you may have similar rights under your local law, which we will honour as that law requires.

Our website is not directed at children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

We may update this Privacy Policy from time to time. The version on this page is the current one, and the date at the top shows when it was last updated. We encourage you to review it periodically.

If you have any questions about this Privacy Policy or how we handle your data, contact us at contact@yantiosystems.com or by post at Villa 330, Synacass-ci 2, Cocody, Abidjan, Côte d'Ivoire.